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Infrastructure

Contact Center Solutions has a State-of-the-art infrastructure that is supported by cutting edge technology.

Contact Center Solutions has the technology and specialized software for our employees to help them with their daily activities. At Contact Center Solutions we understand that different departments have different infrastructural needs therefore we fulfill our employees’ needs at the earliest convenience. We have numerous agents that work with dual monitors in order to reduce errors.

Our call center centers has conference rooms and training facilities where employees can discuss new ideas, brainstorm, and formulate new strategies.
Contact Center Solutions goal is to achieve 100% redundancy in Data, Network, Power and Internet. In order to maintain this, our It department constantly maintains our networks.

We utilize numerous long distance carriers and well as internet provides in order to achieve a 100% uptime.